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Money Mentors is recruiting for a 2-month contract Technical Writer based in Calgary and reporting to the Manager of Operations. We are searching for a self-motivated, experienced Technical Writer to produce high-quality documentation that contributes to the overall success of our services. As an ideal candidate, you have proven experience in a technical field, with an ability to work collaboratively to build strong working relationships and influence outcomes to ensure high-quality deliverables. Your interpersonal skills include a positive attitude with exceptional patience, diplomacy, and the ability to listen.
You will be responsible for assessing our current processes to develop a comprehensive and user-friendly operations manual and internal documentation outlining Money Mentors’ business processes for the Orderly Payment of Debts (OPD) program, managed exclusively by Money Mentors on behalf of the Government of Alberta. The manual will serve current and future staff members. Content must be visual and easy to follow. Work within the document management system and templates to create and update client-focused user documentation including processing legal paperwork for the OPD program, client communication, stakeholder communication, data entry, accounting, reporting, and other procedural and technical documents.
The position will start as a 2-month contract with the potential to be extended as required.
If you are passionate about the Technical Writer position in Calgary, please send your resume and cover letter to: email@example.com.